Privacy Policy

1. Introduction

FitSakhi ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect through fitsakhi.com (the "Website"), how we use it, and the choices you have regarding your information.

2. Information We Collect

We may collect the following types of information when you use our tools, forms, or make a purchase:

• Contact Information: Name, phone number (including WhatsApp), and email address.
• Health & Fitness Information: Age, gender, height, current and target weight, activity level, dietary preference, and any health conditions you voluntarily share (e.g. via our Weight Loss Plan tool or Consultation form).
• Order Information: Billing details and purchase history when you buy products through our Shop.
• Technical Information: Browser type, device information, and general usage data collected automatically when you browse the Website.

3. How We Use Your Information

We use the information collected to:

• Generate personalized calorie, nutrition and workout recommendations through our tools.
• Respond to consultation requests and provide coaching services.
• Process and deliver orders placed through our Shop.
• Communicate with you via WhatsApp, phone, or email regarding your query, order, or coaching program.
• Improve our Website, tools, and services.

4. Health Information

Details such as your weight, health conditions, or fitness goals are used solely to personalize the plans and advice we provide. This information is treated with additional care and is not sold or shared with third parties for marketing purposes.

5. Sharing of Information

We do not sell your personal information. We may share limited information with:

• Payment Processors (such as Razorpay) to process payments securely — we do not store your card or payment details ourselves.
• Delivery Partners for shipping physical products ordered through our Shop.
• Service Providers who help us operate the Website (e.g. hosting, analytics), bound by confidentiality obligations.
• Authorities, where required by law.

6. Cookies

Our Website may use cookies and similar technologies to remember your language preference (English/Hindi) and improve your browsing experience. You can disable cookies through your browser settings, though some features may not work as intended.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable law.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@fitsakhi.com
• Phone / WhatsApp: 9930994560
• Address: Andheri East, Mumbai 400072